Journal des soins infirmiers périopératoires et intensifs en soins intensifs
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Civility and Nursing Retention in a Neurosurgical Intensive Care Unit

Sheila Ray Montgomery and Larry Wayne Dean

This article will discuss one way that nursing retention rates were reduced over fifty percent using civility training in conjunction with staff involvement. Increasing the civil interactions between staff members in a neurosurgical intensive care unit can directly affect nurse retention rates. Nursing work environments are important. Retention of experienced nursing staff must be made a priority, especially in high acuity areas like intensive care units (ICUs). By increasing civil interaction between nursing staff, retention can be lowered and working environment for nurses improved.